SunhillRV – Motorhome Rental Agreement & Terms and Conditions
Parties to the Rental Agreement, Required Documents
Lessor: Seven Solutions Kft. (Tax number: 28846004-2-06, Company registration number: 06-09-026447, Headquarters: 6800 Hódmezővásárhely, Kodály Zoltán utca 7/c 1/5)
Lessee (in case of a natural person):
Name: ……………………………………………………………………………………….
Address: …………………………………………………………………………………….
Place and date of birth: ………………………………………………………………….
Mother’s maiden name: ………………………………………………………………..
Driver’s license number: ………………………………………………………………
Lessee (in case of a legal entity):
Name: ……………………………………………………………………………………….
Tax number: ………………………………………………………………………………
Headquarters: …………………………………………………………………………….
Represented by: ………………………………………………………………………….
Secondary Driver:
Name: ……………………………………………………………………………………….
Address: …………………………………………………………………………………….
Place and date of birth: ………………………………………………………………….
Mother’s maiden name: ………………………………………………………………..
Driver’s license number: ………………………………………………………………
The Secondary Driver is the person who is authorized to drive the rented vehicle in addition to the main Lessee. (There is no additional fee for the Secondary Driver.) The Lessee or, in case of a legal entity, its representative, and the Secondary Driver must be at least 23 years old and possess a valid Category B driver’s license that is at least 2 years old.
Required documents:
Valid driver’s license
Address card
In case of a company, signature specimen
Subject of the Rental Agreement:
Vehicle make: …………………………………….
Vehicle model: …………………………………….
License plate number: …………………………………….
(hereinafter referred to as: Motorhome)
Duration of the Rental Agreement
Start of rental agreement: Year ……………, Month ……………, Day ……………, Time ……………,
Planned end: Year ……………, Month ……………, Day ……………, Time ……………
The vehicle must be returned no later than 11 AM on the last day of the rental period; in case of delay, daily fee(s) will be charged.
There is no refund for early return.
Lessee’s Responsibility
By signing the contract, the Lessee declares that they have read, understood, and accepted the terms and conditions of the contract, including any optionally provided documents.
The Lessor expressly disclaims liability for actions or omissions committed by the Lessee. This includes, but is not limited to:
Traffic accidents or violations caused by the Lessee;
Damages caused by the Lessee to third parties;
Damages caused by the Lessee to the vehicle or its accessories;
Crimes or other illegal acts committed by the Lessee;
Damages resulting from improper use of the vehicle by the Lessee.
Prohibited Use
It is prohibited to use the vehicle:
By a person not named in the contract,
Under the influence of alcohol, drugs, or fatigue,
In acceleration races,
For illegal purposes,
For paid passenger transport,
To tow or push another vehicle,
On restricted or forest roads without permission,
To transport explosives or flammable materials,
For sub-rental purposes,
To transport livestock.
Accidents and Thefts
The Lessee is obliged to report any accident or theft to the local police and submit a written report to Seven Solutions Kft. at hello@sunhillrv.hu on the day of the incident.
The Lessee is obliged to compensate for all damages or mechanical repairs on the vehicle and its accessories that occur during the validity period of the rental agreement, regardless of the value limit. This responsibility extends to all damages caused by the Lessee, whether they occurred in the motorhome or caused damage to other persons or property with the motorhome. The Lessee’s responsibility includes, but is not limited to, damages resulting from traffic accidents, improper use, as well as injuries or material damages caused to third parties. The Lessee is obliged to compensate for all such damages, including any legal and other incidental costs.
Booking Fee, Security Deposit, Rental Fee
Booking fee: 200,000 HUF, payable after finalizing the rental period. The Lessor will issue a proforma invoice for the booking fee, and the Lessee will transfer the amount to the provided bank account.
Security deposit: The booking fee is equal to the security deposit amount. At the end of the rental period, if the Lessee returns the vehicle in its original condition, without damage beyond normal wear and tear, and has fully complied with all other obligations in the contract, the Lessor is obliged to refund the full amount of the security deposit immediately, but no later than 23:59 on the day following the return of the vehicle.
The Lessor retains the security deposit if:
The vehicle has suffered any damage that is not considered normal wear and tear.
Any accessory of the vehicle is missing or damaged (e.g., gas cylinder, cable set, furniture elements).
The vehicle was not returned in proper technical or aesthetic condition (e.g., extra cleaning fee is incurred).
The vehicle was not returned with a full tank.
The Lessee committed traffic violations during the rental period, and the fines were paid late or not at all.
Other breach of contract occurred that has financial consequences for the Lessor.
The Lessor is entitled to deduct any damages, deficiencies, or other costs incurred by the Lessee from the security deposit. In such cases, the Lessor is obliged to prepare a detailed statement of the deductions and provide it to the Lessee along with the refund of the remaining security deposit.
Rental fee
The rental fee is 27,559 HUF (twenty-seven thousand five hundred and fifty-nine Hungarian Forints) + VAT per day.
The rental fee is payable in one lump sum at the start of the rental period, either in cash or by bank transfer to the Lessor’s bank account.
Preparation Fee
The preparation fee is a one-time charge of 27,559 HUF (twenty-seven thousand five hundred and fifty-nine Hungarian Forints) + VAT. The preparation fee is payable in one lump sum at the start of the rental period, either in cash or by bank transfer to the Lessor’s bank account. (The preparation fee includes: filled gas cylinder; toilet chemicals & paper; motorhome handover in cleaned condition; filled water tank; full fuel tank; Hungarian highway vignette; Europ Assistance insurance.)
The rental fee is payable in one sum at the start of the rental period.
Cancellation Policy
Cancellation more than 30 days before the start of the booking: The Lessee is entitled to cancel their booking free of charge if they notify the Lessor in writing at least 30 days before the start date of the booking. In this case, the Lessor is obliged to refund 90% (ninety percent) of the previously paid deposit to the Lessee within 5 working days of receiving the cancellation. The cancellation must be notified in writing to hello@sunhillrv.hu.
Cancellation within 30 days of the start of the booking: If the Lessee cancels their booking within 30 days of the start date, the Lessor is entitled to retain the full amount of the paid deposit. The Lessee acknowledges that in this case, they cannot claim the deposit amount.
Documentation of Technical Condition
The Lessor and the Lessee jointly undertake to prepare detailed documentation of the vehicle’s technical condition at the time of handover and return. This documentation includes:
a) Detailed photographic documentation of the vehicle’s exterior and interior condition, including any damages, deficiencies, or other observations.
b) Written report recording the vehicle’s technical condition, odometer reading, fuel level, and other relevant information.
The parties are obliged to share the photographic and written documentation with each other electronically, through one of the following communication channels: e-mail, iMessage, WhatsApp, or Viber. The sharing must take place at the time of handover or return, or immediately thereafter, but no later than within 1 hour.
The parties expressly accept and acknowledge that the electronically shared documentation, along with its sending timestamp, has full probative value regarding the vehicle’s technical condition at the given time. The sending time recorded by the electronic communication platform unequivocally and irrefutably proves the time of preparation and sharing of the documentation.
The parties undertake that in case of any dispute regarding the condition of the vehicle, they will primarily consider the documentation prepared and shared according to this section as authoritative. The parties expressly waive their right to subsequently question the authenticity or probative value of properly prepared and timely shared documentation, unless fraud or deception can be proven.
Fines, Penalties, Extra Fees
The Lessee is obliged to pay all traffic and parking fines, as well as road tolls incurred during the rental period, except for the fee for the national highway usage rights (e-vignette) valid for the territory of Hungary.
Overloading: The Lessee is responsible for all damages and fines resulting from overloading.
Refueling: The vehicle must be returned with a full tank; failure to do so will result in a charge of 1000 HUF/liter + VAT.
Extra cleaning fee: If the vehicle is returned in an insufficiently clean condition (e.g., excessive mud, animal hair, food residues, grease), an extra cleaning fee of 50,000 HUF + VAT will be charged.
Smoking ban: Smoking is strictly prohibited in the vehicle; violation will result in a penalty of 100,000 HUF + VAT.
If the Lessor becomes aware of any payment obligation specified in points 9.1 and 9.2, they are entitled to fulfill it on behalf of and in place of the Lessee. And charge an administration fee of 10,000 HUF (ten thousand forints) + VAT.
The Lessee is obliged to pay the amount according to points 9.1, 9.2., 9.3., 9.4., and 9.5. within 8 (eight) days of receiving the Lessor’s written notice.
If the Lessee fails to meet the specified payment obligation on time, the Lessor is entitled to hire a lawyer or use the services of a debt collection company to recover the claim. The Lessee is obliged to reimburse the Lessor for all costs incurred in connection with the enforcement of the claim.
Repossession
The Lessor is entitled to terminate the rental agreement with immediate effect if the Lessee violates any obligation in this contract. In case of repossession, the Lessee is obliged to return the vehicle immediately, but no later than 24 hours from the notification of termination. If the Lessee fails to comply with any obligation in any section, the Lessor is entitled to take all necessary measures to take possession of the vehicle, including filing a police report. In case of termination of the contract under this section, the Lessee is obliged to compensate the Lessor for all damages resulting from the breach of contract, including costs incurred in recovering the vehicle. The provisions in this section do not affect the Lessor’s other rights and possibilities for claim enforcement based on other laws or this contract.
Refusal of Service
Seven Solutions Kft. reserves the right to refuse service to any potential Lessee at its own discretion.
Proper Fuel
The Lessee acknowledges and expressly accepts that the rented vehicle can only be operated with diesel fuel. The Lessee undertakes to refuel the vehicle only with diesel fuel during the rental period. The full cost of damages resulting from the use of improper fuel is borne by the Lessee.
Personal Items
The Lessee acknowledges and accepts that they are solely responsible for the safety of personal items left in the vehicle and agrees to take all valuables with them when leaving the vehicle. The Lessor is not obliged to guard, store, or return personal items, even if they are discovered when the vehicle is returned. If the Lessor finds personal items after the vehicle is returned, they will keep them for 30 days. During this period, the Lessee is entitled to collect the items after prior arrangement. After the 30-day period, the Lessor is entitled to dispose of the items freely.
Lost or Unreturned Items
The Lessee is fully responsible for preserving all accessories, equipment, and other items (hereinafter: Accessories) belonging to the rented vehicle during the rental period. The Lessee is obliged to return the Accessories to the Lessor at the end of the rental period in complete and undamaged condition. If any Accessory is missing or not returned at the end of the rental period, the Lessee is obliged to reimburse the Lessor for its full replacement cost.
The replacement cost includes:
The purchase price of the given Accessory;
Any shipping and other incidental costs associated with the purchase;
Administrative costs incurred by the Lessor.
The Lessor is entitled to deduct the costs according to points 14.2 and 14.3 from the security deposit provided by the Lessee. If the amount of the security deposit does not cover the full replacement cost, the Lessee is obliged to pay the difference within 8 (eight) days of receiving the Lessor’s written notice.
The Lessor is obliged to prepare a detailed statement of the replacement cost of lost or unreturned Accessories and make it available to the Lessee.
This provision does not affect the Lessor’s other rights provided by law or the rental agreement regarding lost or unreturned Accessories.
15.4 List of Accessories:
15.4 List of Accessories:
The Renter assumes responsibility for the accessories listed below, which are provided with the vehicle. The Renter commits to using these items properly, maintaining them, and returning them in the same condition as received at the end of the rental period. The Renter is fully financially liable for any damage to or loss of these accessories.
• 1 pc PRO-55197 37006 industrial connector
• 3P 16A 20m extension cord
• 1 pc 220V – 380V converter cable
• 2 pcs camping chairs
• 1 pc camping bed
• 1 pc gas cylinder
• 1 pc spare tire
• 1 pc air conditioning remote control
• 1 pc omnistor (sun awning) crank handle
• ………………………………………………………..
• ………………………………………………………..
• ………………………………………………………..
Additional built-in accessories:
• 2 pcs auxiliary batteries
• 1 pc solar power system (solar panel & inverter)
• 1 pc complete air conditioning unit
Unattended Vehicles
The Lessee is obliged to properly guard the rented vehicle and its registration certificate under all circumstances. It is forbidden to leave the vehicle unattended, except when the vehicle’s doors are locked and the vehicle’s ignition keys have been removed and are not in the vehicle. The Lessee is solely responsible for damages resulting from the violation of this provision, including damages from theft or vandalism. The Lessee acknowledges that in case of any damage or loss related to an unattended vehicle, the insurance coverage may become invalid, and they are obliged to compensate the Lessor for the full damage.
Travel Restrictions
The rented vehicle can generally be driven without travel restrictions, but it is the Lessee’s duty and responsibility to inform themselves about the entry conditions, possible restrictions, and fees of individual countries. The Lessee is obliged to comply with the current laws and regulations of the countries they wish to visit.
The Lessor strongly advises the Lessee that some countries or regions may pose an increased security risk. Before traveling, it is recommended to check the list of regions not recommended for travel on the official website of the Ministry of Foreign Affairs and Trade. https://konzinfo.mfa.gov.hu/utazasra-nem-javasolt-tersegek
The Lessor does not assume responsibility for damages or consequences resulting from the Lessee’s failure to properly inform themselves about the entry conditions of a given country or visiting a region not recommended for travel.
If the Lessee wishes to travel to a country that is not a member of the European Union or the Schengen Area, they are obliged to inform the Lessor in advance and obtain the necessary permits.
The Lessee acknowledges that special equipment (e.g., snow chains) may be mandatory in some countries, and they are responsible for ensuring their availability and proper use.
The Lessor reserves the right to refuse the use of the vehicle for travel to countries that are listed among the regions not recommended for travel by the Ministry of Foreign Affairs and Trade.
GPS
The Lessor informs the Lessee that the rented vehicle is equipped with a GPS tracking system. By signing this agreement, the Lessee expressly consents to the use of the GPS tracking system during the rental period. The GPS tracking system may record the following data:
The exact geographical position of the vehicle;
The speed of the vehicle;
The route taken;
The times of starts and stops.
The Lessor undertakes to use the data collected by the GPS tracker only for the following purposes:
Ensuring the security and property protection of the vehicle;
Locating the vehicle in case of theft or other legal violation;
Checking compliance with the terms of the contract.
The Lessor undertakes that:
It does not store or keep the location data recorded by the GPS tracker.
It does not transfer the data to third parties or other service providers.
It does not trade the data in any form.
It immediately and permanently deletes all location data generated during the rental period after the vehicle is returned at the end of the rental period.
The Lessor applies appropriate technical and organizational measures to ensure that the data recorded by the GPS tracker is protected against unauthorized access, modification, or disclosure during the rental period.
The Lessee is entitled to:
Request information about the operation of the GPS tracker and the method of data processing.
Request written confirmation at the end of the rental period that the data has been deleted.
Events
Use at events, concerts, film shootings is subject to special permission and individual pricing.
Number of Passengers
The number of passengers must not exceed the maximum number of transportable persons specified in the vehicle registration document.
Trip Interruption / Cancellation
The Lessor does not assume responsibility for cancellations or interruptions due to force majeure. Force majeure events are considered to be any unforeseeable, unavoidable events that are beyond the control of the parties and that prevent or delay the fulfillment of contractual obligations. Such events may include, but are not limited to: natural disasters (e.g., earthquake, flood, fire), war, civil war, terrorism, epidemics, government measures, strikes, riots.
Indemnification and Release
To the extent permitted by law, if any condition of this agreement is breached, the Lessee agrees to:
Take full responsibility and liability for the operation, maintenance, and use of the vehicle.
Indemnify, release, and defend Seven Solutions Kft., its officers, directors, employees, shareholders, and creditors against all losses and expenses (including attorney fees and litigation costs), regardless of fault. This applies to any claims arising from personal injuries, deaths, or property damages to third parties during your use of the vehicle.
The Lessor agrees that:
If the rented vehicle suffers a mechanical failure during the rental period that renders the vehicle inoperable, and this failure is clearly not due to the Lessee’s fault or negligence and is reported by the Lessee at the moment of occurrence, but no later than the same day by phone and/or email to the Lessor, then the following provisions come into effect:
The Lessor undertakes to have the broken-down vehicle transported at its own expense from the location of the breakdown to the Lessor’s premises or to a service center designated by the Lessor.
The Lessor also undertakes to provide all reasonable assistance to the Lessee and their fellow passengers in organizing their return home. This assistance may include, but is not limited to, and is realized depending on the specific circumstances of the situation:
Providing or assisting in arranging alternative transportation;
Assisting in booking temporary accommodation if necessary;
Reimbursing travel costs necessary for returning home, provided they are reasonable and properly documented.
The Lessee is obliged to immediately notify the Lessor of the breakdown and follow the Lessor’s instructions regarding further actions.
The Lessor will refund a proportional part of the rental fee to the Lessee for the period when the vehicle was unusable due to the breakdown.
The Lessor cannot be held liable for any indirect or consequential damages resulting from the vehicle breakdown, including but not limited to lost profits, indirect damages, or the failure of planned programs.
This provision applies only to cases where the breakdown is provably not due to the Lessee’s fault or improper use of the vehicle. In disputed cases, the parties are obliged to cooperate in good faith to clarify the situation.
Liability Insurance
The Lessor declares that it has valid compulsory motor vehicle liability insurance (KGFB) for the rented vehicles.
The KGFB provides coverage for:
Claims for personal injuries caused;
Claims for property damages caused.
KGFB coverage exceptions
The insurance coverage is invalid in the following cases:
Negligence or intentional damage.
Driving by an unauthorized person.
Use of incorrect fuel.
Driving under the influence of alcohol or drugs, etc.
Complaint Handling
The Lessee can make a complaint in the following ways:
By email: complaints are expected at hello@sunhillrv.hu. Please include “Complaint Report” in the subject line of the email.
By mail: Seven Solutions Kft., 6800 Hódmezővásárhely, Kodály Zoltán utca 7/c 1/5
Complaint handling deadlines:
We acknowledge received complaints within 5 working days.
We have 30 days for investigating the complaint and providing a substantive response.
If the investigation of the complaint takes longer, we will inform the Lessee within the 30-day deadline, indicating the expected completion date of the investigation.
Conciliation Board
If the Lessee is not satisfied with the handling of the complaint, or if the 30-day statutory response deadline for investigating the complaint has passed without result, the Lessee may turn to the conciliation board competent according to their place of residence or stay. The condition for initiating the procedure of the conciliation board is that the Lessee directly attempts to resolve the disputed issue with Seven Solutions Kft.
Contact information for the Conciliation Boards: https://bekeltetes.hu
Legal Dispute
The parties agree that in case of any legal dispute arising from or in connection with this contract, including disputes related to the creation, validity, termination of the contract, they stipulate the exclusive jurisdiction of the Pest Central District Court or, depending on the value of the litigation, the Budapest-Capital Regional Court.
Protocol on the Technical Condition of the Vehicle
At the time of vehicle handover, the parties record the following data:
Odometer reading: …………………………. km
Fuel level: ……………………………… % (diesel fuel)
Received accessories:
Vehicle ignition key
Vehicle registration certificate
Proof of vehicle liability insurance
Date: Budapest, Year ……………, Month ……………, Day ……………